Aim/Purpose: This paper critically examines how remote and hybrid work, though widely celebrated for increasing flexibility and sustainability, can reproduce or exacerbate structural, organizational, and psychological inequalities among employees. Background: While remote work is often associated with positive outcomes, mainstream discussions underrepresent the disparities it can generate. This paper addresses this gap by applying a Critical Work and Organizational Psychology (CWOP) perspective to analyze inequities across access, control, and well-being. Methodology: This is a concept-driven critical review. The selection of literature prioritized theoretical depth and relevance rather than exhaustive coverage. The analysis is interpretative and interdisciplinary, informed by work psychology, organizational studies, and labor sociology. Contribution: The paper introduces a multidimensional critique of remote work, offering theoretical insights and practical recommendations to promote equity in remote and hybrid work environments. Findings: Remote work access is stratified by job level, socioeconomic status, and digital infrastructure. Organizational control, biased monitoring, and visibility bias reinforce hierarchies. Individual disparities, such as psychological capital, caregiving burdens, and digital competence, further marginalize certain groups. Recommendations for Practitioners: Organizations should adopt role-based eligibility, provide equitable resources, use outcome-based evaluations, and support caregivers and mental health needs. Recommendations for Researchers: Future studies should assess the long-term impact of remote work on marginalized groups and examine how emerging technologies affect workplace equity. Impact on Society: The findings highlight the risk that remote work may deepen societal inequalities if equity is not a central design goal. Future Research: Research should explore intersectional impacts and the ethical integration of AI and digital tools in remote work.
The Dark Side of Remote Work: A Critical Review and a Call to Action to Address Remote Work Inequalities
Toscano, Ferdinando
;
2025
Abstract
Aim/Purpose: This paper critically examines how remote and hybrid work, though widely celebrated for increasing flexibility and sustainability, can reproduce or exacerbate structural, organizational, and psychological inequalities among employees. Background: While remote work is often associated with positive outcomes, mainstream discussions underrepresent the disparities it can generate. This paper addresses this gap by applying a Critical Work and Organizational Psychology (CWOP) perspective to analyze inequities across access, control, and well-being. Methodology: This is a concept-driven critical review. The selection of literature prioritized theoretical depth and relevance rather than exhaustive coverage. The analysis is interpretative and interdisciplinary, informed by work psychology, organizational studies, and labor sociology. Contribution: The paper introduces a multidimensional critique of remote work, offering theoretical insights and practical recommendations to promote equity in remote and hybrid work environments. Findings: Remote work access is stratified by job level, socioeconomic status, and digital infrastructure. Organizational control, biased monitoring, and visibility bias reinforce hierarchies. Individual disparities, such as psychological capital, caregiving burdens, and digital competence, further marginalize certain groups. Recommendations for Practitioners: Organizations should adopt role-based eligibility, provide equitable resources, use outcome-based evaluations, and support caregivers and mental health needs. Recommendations for Researchers: Future studies should assess the long-term impact of remote work on marginalized groups and examine how emerging technologies affect workplace equity. Impact on Society: The findings highlight the risk that remote work may deepen societal inequalities if equity is not a central design goal. Future Research: Research should explore intersectional impacts and the ethical integration of AI and digital tools in remote work.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
