Digital Literacies in Higher Education: CHATGPT- Resources and Challenges

Artificial intelligence (AI) has developed rapidly in recent years, leading to various applications in different disciplines, such as healthcare and education. AI systems can be trained to simulate the human brain and carry out routine work using large amounts of data. In particular, the introduction of artificial intelligence in the field of education has resulted from the use of information and communication technologies as a tool for improving teaching and learning (Opara, Adalikwu, Torolunleke 2023). Jain and Jain (2019) investigated how the notion of artificial intelligence may be implemented in teaching and learning, while focusing on the controversial issue of adopting AI in higher education. ChatGPT - a recently developed conversational chatbot created by OpenAI - may make it easier for instructors to apply AI in teaching and learning as it uses natural language processing to generate human - like responses to user input. It has gained attention worldwide for its impressive performance in generating coherent, systematic, and informative responses. On the other hand, ChatGPT has introduced new challenges and threats to education (Mhlanga 2023). With its ability to provide specific answers to user questions, it can be used to complete written assignments and examinations on behalf of students, leading to concerns about AI-assisted cheating. In response, some schools have banned access to ChatGPT on campus. Starting from these assumptions, this paper reviews literature on opportunities and limitations concerning the use of ChatGPT in higher education while providing examples of its possible use with undergraduate and postgraduate students attending Business English courses.